VibeCheck Help Center & Support

Welcome to VibeCheck Support! We are here to help you get the most out of your message analyses, chat chemistry checks, and teen slang decoder.

Frequently Asked Questions

1. How does VibeCheck analyze messages?

VibeCheck uses specialized natural language understanding tuned for modern digital communication. It evaluates context clues, punctuation, sentence length, and emoji subtleties across three distinct modes:

• Dating & Romance: Checks interest level, enthusiasm, and distance.
• Parent & Teen: Decodes modern teen slang and monitors safety ratings.
• Work & Professional: Identifies corporate passive-aggression ("per my last email") and defensive paper trails.

2. How do I get more credits?

• Every new user receives 3 free trial credits.
• When your balance runs out, tap the Watch Video (+1 Credit) button to watch a quick 15-30 second sponsor video. Once completed, your account is immediately topped up with +1 free analysis credit.

3. Does VibeCheck save my screenshots or messages?

No. All uploaded images and pasted text are processed in volatile server memory (RAM) and discarded the moment your scores and comeback suggestions are returned to your phone. We do not store your private conversations in any database.

4. The screenshot scanner didn't catch all the text. What should I do?

For best results with our screenshot scanner:

• Ensure the screenshot is clear and in focus.
• Avoid cropping off the edges of speech bubbles.
• If a chat is very long, you can use the "Put Text in Box First" button to review or edit the extracted text before analyzing.

Need Direct Assistance?

Our support team is available Monday through Friday. If you encounter any bugs, have billing inquiries, or want to suggest new teen slang words for the Slang Radar:

• Email Support: support@vibecheck.app
• Slang Submissions: submissions@vibecheck.app
• Response Time: Typically within 24 business hours.